Digital Plan Room Help Center

Manatee County is pleased to offer electronic plan submission and review through the Digital Plan Room. The online application is fully integrated with Online Services, our virtual permitting and land development portal. With the Digital Plan Room, customers can submit their applications online and upload their plans at the same time, eliminating unnecessary trips to our office!

Key Features 

  • Easily submit plans, specifications, and other supporting documents electronically
  • Digital signature and file validation to make sure your documents are ready to be reviewed--no more back and forth
  • Automated sheet versioning. Finally, a single-source of truth for each sheet throughout the review and approval process!
  • Access mark-ups and view issues or conditions documented by each reviewer
  • Interactive access to Mark-ups, issues and conditions documented by reviewers
  • Final stamped PDF plans sets available for download

ONLINE SERVICES

Online Services is Manatee County's virtual portal where customers can submit permit and/or land development applications, upload plans and documents, schedule inspections, or submit complaints to Code Enforcement.

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Below is an outline of common errors you may be seeing when trying to upload documents into the Plan Room, as well as suggested solutions to fix the problem.

Error Message

What does this mean?

How do I fix it?
"Document has been modified since it was signed" Per Florida Administrative Code (FAC), a digital signature is invalidated if any data in the document(s) is changed after the signature has been added to the document Remove the signature field from the document and re-sign the document.
 "Signature date is in the future" The signature date on the document is in the future. A timestamp was not applied to the signature and the clock on the computer is set to a future date.  Remove the signature field from the document and re-sign the document using a valid timestamp.
 "File is not signed" A Digital Signature is required for the document type you selected, but there isn't one detected on the file. Sign the file using a valid digital signature. See more info in above sections on this page.
"Certificate was expired at the date of signature" True digital signatures have an expiration date. If you are seeing this message, your certificate has expired. Contact your third party Certificate Authority to have the digital signature renewed, then re-sign the document.
"Certificate was issued after signing date" The certificate used to sign the file was not valid and the Certificate Authority may not have finalized issuing the Certificate when it was used. Verify the certificate is valid before signing the file by contacting your CA. If the error still occurs after re-signing the document, contact your third party Certificate Authority.
"Root certificate cannot be trusted"
 Self-signed plans can no longer be accepted, you must have your own identity, digital seal and signature validated by a 3rd party Certificate Authority. For more information on digital signatures please see our Guide to Digital Signatures.
 You are likely using Adobe, DocuSign, or a similar platform. These are not third party Certificate Authorities and do not validate identity.
"One of more signatures have problems" Make sure all signatures have met the State's Digital Signature Standards. Self-signed documents are not accepted per the FL Administrative Code 61G15-23.003.
If you are confident you are using a valid Digital Signature from a third party Certificate Authority, please contact the CA to check the status of the signature.
"File is encrypted" The file is password protected. This frequently occurs with Florida Product Approvals. If you know the password, you can remove the encryption. Otherwise, you can print to PDF or scan the document.